Experience

Health plan resources that work hard for you

What does an exceptional experience mean to your employees?


Navigating the healthcare industry is complex. But Premera continues to make healthcare work better for you and your employees by taking the guesswork out of navigating and managing your benefits.

Our solutions


Premera is committed to making healthcare work better by delivering a hassle-free experience that reduces costs and gets members to the right care when they need it.

Modern tools

Premera mobile app

Digital health plan information offers the convenient, 24/7 access employees want.

  • Access Premera ID cards wherever employees are
  • View detailed claim information quickly and easily
  • Find nearby in-network doctors, hospitals, urgent care, and more

93%

of physicians believe that mobile apps can enhance patients’ health 1

Modern resources

B’link

Ready-to-share materials help you educate your employees about their plan.

  • Get a wide range of downloadable content in various formats
  • Customize materials to fit your business and plan details
  • Receive communication timelines for year-round care information

77%

of companies focus on employee experience to increase retention 2

Modern support

Premera Listens

A platform for customers to provide feedback and for Premera to listen and act on it.

  • Empower customers to give Premera direct feedback
  • Enable real-time responses and solutions to employee questions
  • See future enhancements based on analysis of feedback

76%

of consumers expect companies to understand their needs and expectations 3

“I love the accessibility of B'link and how efficient it is. I am connected whether I'm in the office or mobile. It is another layer of flexibility and management of our employee resources that I can count on.”

Owner, law office in Olympia, Washington

Learn more about tools and resources Premera offers to boost the employee experience.

 

Go Mobile with Premera

 

Employee Communications guide

 

Premera Listens, then improves article

Find a health plan that works harder to give your employees the best experience possible.

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