SPOTLIGHT

MatchmakerTM for Behavioral Health

According to recent estimates,1 approximately 22 percent of Americans over the age of 18 and 15% of young people ages 10–19 2 experience a diagnosable mental disorder. With the MatchmakerTM for Behavioral Health, employers can help support the mental health and well-being of their employees and their families.

About MatchmakerTM for Behavioral Health 3

With the Matchmaker™ for Behavioral Health service, both adults and children are provided a curated list of in-network outpatient behavioral health providers based on their specified needs.
POSITIVE OUTCOMES

Improved Health

Matchmaker™ for Behavioral Health makes it easier for employees and their covered dependents to find the outpatient behavioral health providers they need. Timely access to the right care can lead to better overall health outcomes and can help to reduce the risk of physical health problems, improve overall well-being, and enhance the quality of life for employees.

USER EXPERIENCE

Access to Care

Matchmaker™ for Behavioral Health connects members to a care provider based on the health plan and needs. This service is available at no cost to the member or covered family members. Members can see providers in your plan network, both in person or virtually. Our tool offers the extra support needed by providing a list of in-network, outpatient providers accepting new patients.

EMPLOYEE EXPERIENCE

Enhanced Employee Experience

Mental health concerns can significantly impact employee productivity and work performance, which equates to a decrease in employee happiness. This can inconvenience businesses through high turnover rates. By providing employees with access to mental health services through the Matchmaker™ for Behavioral Health, businesses can improve employee productivity, job satisfaction, and retention rates.

Many people hesitate to seek mental health treatment due to the stigma surrounding mental illness and the Matchmaker™ for Behavioral Health is an effective solution for employers that want to support the mental health and well-being of their employees. Contact us or your local producer to offer this program for personalized support and improved health outcomes for employees.  

1. National Institutes of Health (US); Mental Illness, 2021. https://www.nimh.nih.gov/health/statistics/mental-illness
2. National Library of Medicine; Child and Adolescent Mental Health, 2022. https://www.ncbi.nlm.nih.gov/books/NBK587174/
3. Matchmaker™ for Behavioral Health is available to fully insured and OptiFlex groups starting January 1, 2023. Self-funded groups can purchase starting January 1, 2024.