Sources

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  1. 1.7M doctors in the network nationwide
    Blue Cross Blue Shield Association Provider Data Repository, December 2018.
  2. 46% of consumers use telehealth to replace canceled appointments
    McKinsey & Company, “Telehealth: A quarter-trillion-dollar post-COVID-19 reality?,” May 2020.
  3. 46% of employers expect to reduce out-of-pocket costs in 2021 using high-value services
    Willis Towers Watson, “Steering employees toward highest-quality affordable care,” April 3, 2020.
  4. 34% of healthcare costs come from newly high-cost patients
    Prealize Health, “If you could see tomorrow, what would you change today?
  5. 50% of employers are budgeting to create an employee experience strategy this year
    EX Leaders Network, “Employee Experience 2020,” 2019.

Choice

  1. 80K providers in the network across Washington State
    Premera Blue Cross, based on 2020 Health Care Delivery System provider data.
  2. 1.7M doctors in the network nationwide
    Blue Cross Blue Shield Association Provider Data Repository, December 2018.
  3. 78K in-network dentists available nationwide
    Premera Blue Cross, based on 2021 contracted dental provider data via Zelis Healthcare.

Access

  1. 76% of consumers are now interested in using telehealth going forward
    McKinsey & Company, “Telehealth: A quarter-trillion-dollar post-COVID-19 reality?,” May 2020.
  2. 29 days is the average wait time to see a family medicine physician
    Merritt Hawkins, “2017 Survey of Physician Appointment Wait Times,” 2017.
  3. 387K behavioral health providers in our national network 
    Premera Blue Cross, based on 2021 Health Care Delivery System provider data.

Value

  1. 13.5M patient discharges and $348B in in-hospital charges annually through the types of specialty care procedures offered in PDCOE
    BCBSA data, BDC/BDC+ eligible facilities vs. relevant comparison group. Results based on most recent designation cycle for each specialty. Savings based on total episode cost.
  2. 327B estimated annual costs attributed to diagnosed diabetes in the U.S.
    The American Diabetes Association, “The cost of diabetes,” March 2018.
  3. Up to 15% savings over a traditional Premera PPO plan
    Savings based on Premera underwriting and actuarial calculations, 2020.

Innovation

  1. 57% accuracy in forecasting high-cost claimants
    Premera Blue Cross, based on 2018 modeling data.
  2. 76% of consumers are now interested in using telehealth going forward
    McKinsey & Company, “Telehealth: A quarter-trillion-dollar post-COVID-19 reality?,” May 2020.
  3. 46% of consumers are now using telehealth to replace cancelled healthcare visits
    McKinsey & Company, “Telehealth: A quarter-trillion-dollar post-COVID-19 reality?,” May 2020.

Experience

  1. 93% of physicians believe that mobile apps can enhance patients’ health
    Health Works Collective, “Mobile Medical Apps: A Game Changing Healthcare Innovation.”
  2. 77% of companies focus on employee experience to increase retention
    LinkedIn Talent Solutions, “2020 Global Talent Trends.”
  3. 76% of consumers expect companies to understand their needs and expectations
    Forbes, “100 Stats On Digital Transformation And Customer Experience,” 2019.

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  1. 75% of the world’s 100 most valuable brands based in Washington state choose Premera
    Forbes, “The world’s most valuable brands.”