Sources

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  1. 1.7M doctors in the network nationwide
    Blue Cross Blue Shield Association Provider Data Repository, December 2018.
  2. 55% of patients said they were more satisfied with virtual care visits than with in-person appointments
    McKinsey & Company, “Patients love telehealth—physicians are not so sure,” February 2022.
  3. 32% of employers expect to make changes to their employees’ out-of-pocket costs over the next two years
    HR Executive, “Time for employers to take action on soaring healthcare costs,” April 2022.
  4. 34% of healthcare costs come from newly high-cost patients
    Prealize Health, “If you could see tomorrow, what would you change today?”
  5. 45% of employers have made plans to improve their employees’ experience
    WTW, “Tight labor market drives U.S. employers to boost 2023 pay raises,” July 2022.

Choice

  1. 80K providers in the network across Washington State
    Premera Blue Cross, based on 2020 Health Care Delivery System provider data.
  2. 1.7M doctors in the network nationwide
    Blue Cross Blue Shield Association Provider Data Repository, December 2018.
  3. 78K in-network dentists available nationwide
    Premera Blue Cross, based on 2021 contracted dental provider data via Zelis Healthcare.

Access

  1. 22% of Americans are using telehealth services in 2022
    McKinsey & Company, “Patients love telehealth—physicians are not so sure,” February 2022.
  2. 15% estimated better than market total cost of care
    Premera Data & Analytics, December 2023.
  3. 387K behavioral health providers in our national network 
    Premera Blue Cross, based on 2021 Health Care Delivery System provider data.

Value

  1. 13.5M patient discharges and $348B in in-hospital charges annually through the types of specialty care procedures offered in PDCOE
    BCBSA data, BDC/BDC+ eligible facilities vs. relevant comparison group. Results based on most recent designation cycle for each specialty. Savings based on total episode cost.
  2. 327B estimated annual costs attributed to diagnosed diabetes in the U.S.
    The American Diabetes Association, “The cost of diabetes,” March 2018.
  3. Up to 15% savings over a traditional Premera PPO plan
    Savings based on Premera underwriting and actuarial calculations, 2020.

Innovation

  1. 57% accuracy in forecasting high-cost claimants
    Premera Blue Cross, based on 2018 modeling data.
  2. 22% of Americans are using telehealth services in 2022
    McKinsey & Company, “Patients love telehealth—physicians are not so sure,” February 2022.
  3. 55% of patients said they were more satisfied with virtual care visits than with in-person appointments
    McKinsey & Company, “Patients love telehealth—physicians are not so sure,” February 2022.

Experience

  1. 93% of physicians believe that mobile apps can enhance patients’ health
    Health Works Collective, “Mobile Medical Apps: A Game Changing Healthcare Innovation.”
  2. 77% of companies focus on employee experience to increase retention
    LinkedIn Talent Solutions, “2020 Global Talent Trends.”
  3. 76% of consumers expect companies to understand their needs and expectations
    Forbes, “100 Stats On Digital Transformation And Customer Experience,” 2019.

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  1. 75% of the world’s 100 most valuable brands based in Washington state choose Premera
    Forbes, “The world’s most valuable brands.”